FAQ

Customer Help

About Our Clothing

What condition are the clothes in?

We meticulously inspect each garment and clearly state its condition in the product description. We typically use terms like "Very Good" (no visible signs of wear) or "Good" (may have minor imperfections like light stains or pilling). We only sell wearable pieces, but any minor flaws will be noted and pictured.

How do I know the size will fit?

Since sizing can vary between brands and eras, we provide detailed measurements for each item. These measurements are taken flat, from one side only, so you can easily compare them to similar items you already own. If you have any questions about fit, don't hesitate to contact us.

Are the clothes vintage/used/pre-owned?

We offer a mix of brand new, vintage and contemporary pieces. Vintage items will be clearly marked and may have a slightly different fit than modern clothing.

Ordering & Payment

Do you accept returns?

Unfortunately, due to the nature of secondhand clothing, we do not accept returns. We encourage you to carefully review the product description, measurements, and photos before making a purchase.

What payment methods do you accept?

We accept most major credit cards and debit cards.

Shipping

How long does shipping take?

Our shipping times vary depending on your location. You'll see estimated delivery times during checkout.

Do you offer international shipping?

For international orders, any customs fees, duties, or taxes are the responsibility of the customer. Please reach out to us HERE to coordinate an international order before purchasing.

Additional Questions

How do I care for my secondhand clothing?

We recommend gentle washing with cold water and hang drying to preserve the life of your garment. Specific care instructions may be included in the product description.

How can I stay updated on new arrivals?

Sign up for our email list to receive notifications about new items, sales, and promotions!